API Integration, Logistics Automation & Operational Scheduling
Donation Logistics & Calendar Automation
A privacy-safe case study about automating donation logistics scheduling through Jotform, Cigo Tracker API, Google Calendar API, recurring synchronization, and update-aware calendar event management.
Project overview
This project focused on donation logistics and operational scheduling automation, separate from the Distribution Workflow application.
The integration connected donation/intake workflows, Cigo Tracker logistics data, and shared Google Calendars so operational teams could rely on recurring automated synchronization instead of manually maintaining calendar events.
The system handled pickup and pickup-plus-delivery jobs, mapped source job information into calendar events, reflected updates when source data changed, and avoided unnecessary duplicate events.
The challenge
Donation pickup and logistics information needed to move between intake, routing/logistics, and shared scheduling tools without exposing private job data or requiring staff to manually recreate the same operational details in calendars.
My role
I built and maintained API/webhook integrations connecting donation and intake workflows, Cigo Tracker logistics data, and Google Calendar events.
My work included PHP and WordPress/custom integration code where applicable, Google Cloud API configuration, data mapping, external ID reconciliation, scheduled synchronization, API error handling, production troubleshooting, and recurring sync maintenance.
Approach and implementation
- Handled Jotform API and webhook inputs as part of donation/intake workflow automation.
- Retrieved logistics jobs from Cigo Tracker and handled Pickup and Delivery job types where supported by the implementation.
- Mapped Cigo job information into separate operational Google Calendars, including truck/job details where available.
- Updated existing calendar events when source job data changed and used external IDs to avoid unnecessary duplicates.
- Ran the synchronization on a recurring schedule and monitored production behavior for API or data-mapping issues.
Key capabilities delivered
- Jotform API and webhook handling
- Cigo Tracker logistics job retrieval
- Pickup and pickup-plus-delivery job synchronization
- Google Calendar event creation and updates
- Separate operational calendar mapping
- External ID reconciliation and duplicate prevention
- Recurring automated sync through scheduled tasks
- API error handling and production troubleshooting
Outcomes
- Reduced manual calendar maintenance for donation logistics workflows.
- Improved consistency between source logistics data and shared operational calendars.
- Made job updates easier to reflect in calendar-based scheduling views.
- Created a repeatable integration pattern for recurring operational synchronization.
- Kept donation logistics automation separate from the furniture Distribution Workflow and reporting platform.
Confidentiality note
This case study excludes API keys, account IDs, calendar IDs, private customer or job data, production server paths, credentials, private URLs, and internal operational records.